Sanchara

Privacy Policy

Last updated: March 31, 2025

Data Protection

We implement robust security measures to protect your data

Transparency

We're clear about what data we collect and how we use it

Your Control

You have control over your personal information

This Privacy Policy describes how Sanchara ("we", "our", or "us") collects, uses, and discloses your personal information when you use our website and services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and other identifiers.
  • Account Information: Information you provide when you register for an account, such as your username, password, and profile information.
  • Travel Preferences: Information about your travel preferences, interests, budget, and other details you provide when creating itineraries.
  • Usage Data: Information about how you use our website, including your browsing history, search queries, and interactions with our services.
  • Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To create personalized travel itineraries based on your preferences
  • To process and complete transactions
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To personalize your experience and deliver content relevant to your interests

3. Sharing of Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about the cookies we use, please see our Cookie Policy.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

We maintain appropriate data collection, storage, and processing practices as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@sanchara-example.com.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@sanchara-example.com
Address: Sanchara Technologies, 123 Travel Street, Tech Park, Bengaluru, Karnataka 560001, India